Job holders in this unit group plan, organise, direct and co-ordinate the activities and resources of hairdressing salons, beauty treatment and similar establishments.
Determines staffing, financial, material and other short- and long-term needs
Controls the allocation, training and remuneration of staff
Provides clients with information and advice on styles and treatments, and resolves any complaints or problems
Ensures clients’ records are maintained
Undertakes and/or directs hair treatments and/or beauty therapy
Checks and maintains any equipment, and ensures that all safety requirements are met
Demonstrates, advises on and sells hair and/or beauty products
Ensures financial accounts for the business are maintained.
No formal qualifications are required for entry although entrants usually possess a BTEC/SQA award, an NVQ/SVQ in Hairdressing at Level 3, an apprenticeship and/or relevant experience.